Paying money in and out of your Cashplus Business Account is easy, but here are some of the queries we’ve been asked:
How can I pay money into my account?
You can pay your business funds into your Cashplus Account with one of the following two methods:
Via bank transfer:
- Receive funds via Standing Order or same day faster payment from any UK bank
- At Cashplus stores – pay in cash at over thousands of stores across the UK
- At the Post Office – at any of the thousands of UK Post Office branches
Please note: Cash loads up to £1,000 in a calendar month are free. Cash loads over £1,000 in a calendar month will incur a 0.25% fee (applied to the amount over £1,000).
How much can I pay in?
The minimum amount you’ll need to pay-in to your Cashplus Business Account is £10.00.
The maximum amount per day that you can pay-in is £15,000 up to your maximum approved balance. This also varies by paying in method, so please check the table below.
|Pay in method||Minimum per transaction||Maximum per day||Paying in fee|
|Cashplus store1||£10||£5,000||Loads up to £1,000 in a calendar month – No fee. On the total amount loaded over £1,000 in a calendar month – up to 0.25% fee will apply|
|UK Post Office2||£10||£15,000||Loads up to £1,000 in a calendar month – No fee. On the total amount loaded over £1,000 in a calendar month – up to 0.25% fee will apply|
1Limits can vary by store. Please contact customer services in advance if you’d like to pay in more than £5,000 in one transaction.
2Limits per transaction can vary per Post Office branch. Please check at your local Post Office branch for the maximum amount you can load per transaction. The maximum amount of coins accepted in a single transaction is £20.00.
How long will it take for a payment to appear in my account?
It depends on how you top up your account:
|Pay in method||Paying in fee||Time until funds are available|
|Bacs transfer||FREE||3 business days to arrive. The money’s available the same day we receive it|
|Faster Payment bank transfer||FREE||Same day†|
|Standing Order||FREE||Same day†|
|Cashplus store||Loads up to £1,000 in a calendar month – No fee. On the total amount loaded over £1,000 in a calendar month – up to 0.25% fee will apply||Typically 15 mins|
|UK Post Office||Immediately|
†For payments we receive by 9:00pm, the money will be available the same day (including Bank holidays). For payments we receive after 9:00pm, the money will be available the next day.
If the money is sent via Bacs, it should arrive on the third working day.
A payment hasn’t reached my Cashplus Account. What should I do?
Where can I find my Cashplus Sort Code and Account Number?
Your Sort Code is 08-71-99 and your Account Number can be found in Online Servicing on the ‘Account Details’ page.
Can I set up Direct Debits using my Cashplus Sort Code and Cashplus Account Number?
Yes. When setting up Direct Debits to be paid from your Cashplus Account, please use the following details:
- Your unique Cashplus Account Number (if you’re an existing customer, you’ll find this in Online Servicing, under ‘Account Details’)
- The Cashplus Sort Code: (08-71-99)
- If you’re asked for ‘Bank name’ please use: APS Financial Ltd
- If ‘Bank address’ is required please use: PO Box 52768, London, EC3P 3WR
Once a Direct Debit is set up, we’ll send you confirmation via email. Find out more about our Direct Debit service.
Please note the following:
- If a Direct Debit to the same company is declined several times in the same month we may cancel future Direct Debits to that company from you
How can I make payments out of my Cashplus Account?
You can make outbound transfers from your Cashplus Business Account to any UK bank account via the ‘Payments and Transfers’ facility in our online account management system called Online Servicing, using Standing Orders or one-off electronic transfers. Note: the registration process for this service takes two working days.
How do I sign up to make outbound payments?
To register to make outbound transfers, simply login to Online Servicing and select the ‘Payments and Transfers’ option on the left hand side.
Once you’ve completed the registration process, you’ll then be able to set up payees and start making electronic transfers.
How long will an outbound payment take to be received?
We now provide outbound same day faster payments, so as long as the transaction is set up to be actioned before 4:00pm, Monday to Friday (excluding bank holidays), the payment should appear in the recipient’s account the same day. Otherwise it will be received the next working day.