How do I register for Cashplus Online Servicing?
Registering is simple, just have your Cashplus Business Account card and eight digit security code to hand and then:
- Visit Cashplus Online Servicing registration page or Cashplus Mobile App
- Enter your Cashplus Business card number and personal details where requested
- Enter your eight digit security code
- Enter a memorable username and password that you’d like to use to access Online Servicing
Once registered for Online Servicing, you can use the same username and password to sign-in to the Cashplus Mobile App
What if I can’t find my eight digit security code?
Simply visit Online Servicing or the Cashplus Mobile App and click on ‘Forgotten Security Code’ (this can be found in the forgotten username page). Have your Cashplus Business card number to hand and enter the details requested. We’ll then email you a reminder.
How can I get a reminder of my Cashplus Online Servicing username and / or password?
Why isn’t your system accepting my password?
We’re sorry for any inconvenience. We’d recommend that you first check your details are correct. If they are, you can request a password and/or username reminder by following the steps in the question above, How can I get a reminder of my Cashplus Online Servicing username and / or password?
How many months’ worth of statements can I see in Online Servicing?
You can see up to 18 months’ worth of statements and transaction history. Transactions can be exported in either OFX (Open Financial Exchange), as used by leading accounting software such as FreeAgent, SageOne and Xero, or CSV format (Comma Separated Values) as used by Excel. You can download or print statements as frequently as you like. If you require any further assistance, please contact our Customer Services Team.
How fast can I send payments in Online Servicing?
We provide outbound same day payments service, so as long as the transaction is set up to be actioned before 4:00pm, Monday to Friday (excluding bank holidays), the payment should appear in the recipient’s account the same day. Otherwise it’ll be received the next working day.
Managing your account on the go with the Cashplus Mobile App
The free Cashplus Mobile App will help you to stay on top of your balances and transactions, whenever and wherever you like.
Check out the guide below to see what kind of services are available:
Casplus Mobile App
|View account balance(s) both current and available to spend|
|View Transactions in real time as well as up to 18 months of statements|
|Manage your Cards (additional and currency as well as your primary GBP card)|
|Manage your Direct Debits and Standing Orders|
|Make Transfers, set up new payees|
|Order Additional Cards|
|Apply for credit products – such as iDraft, iAdvance and Debit Protect|
|Read secure messages|
|Activate and block cards|
|Get a reminder of 8-digit security code and login details|