+44 7797 800 601
Looking at setting up a Cashplus Business Account?
0203 617 5768
Calls may be recorded.
Monday to Friday: 9am to 5pm
If the business solutions on this website don’t meet your requirements or you have further questions about our products, please give us a call.
Already have an account?
0330 024 0924♦
Calls to 03 numbers cost no more than a national rate call to a 01 or 02 number and will count towards inclusive minutes in the same way as 01 and 02 calls. If calling from abroad calls will be charged at the international rate set by that country.
Calling us when you’re abroad
+44 207 153 8940
Please note that calls may be recorded and this number won’t work if you call it when you’re in the UK.
Report your card lost or stolen
0330 024 0924
Open 24 hours, 7 days a week
You can temporarily block your card using the Cashplus Members Area. You’ll then need to contact us to report it lost or stolen.
Businesses interested in partnership or affiliate arrangements
Please contact us by email on firstname.lastname@example.org
Cashplus Mobile App
You can now use our free mobile app to manage your account. Services available include:
- Review current and available balance(s)
- Check your most recent transactions in real time
- Check your paying in details for electronic payments
- Use the store locator to find your nearest in-store pay in location
Cashplus text service
Primary cardholders can get updates on the account sent to their mobile phone by texting:
BALANCE – to get your balance details
LASTTRANS – to get your last five transactions
STATUS – to check up on the status of your application
Each text costs your usual network tariff plus 25p which will be charged to your mobile phone.
Need to make a complaint?
If you’re unhappy with the way your account is being run, please accept our apologies in advance and contact customer services so that we can investigate your concern as soon as possible. A copy of our complaints procedure is available on request. Alternatively, you can write to us at:
Complaints Department, PO Box 466, Salford, M50 2XU
If we’re unable to resolve any complaint through our internal complaints procedure, you may be eligible to contact the Financial Ombudsman at: South Quay Plaza, 183 Marsh Wall, London E14 9SR.
Phone: 0800 023 4567 (free to call from landlines), or 0300 123 9 123 (free to call on some mobile phone contracts, please check with your provider).