Set up Standing Orders or make one-off electronic transfers to any UK bank account via Online Servicing
- Pay Suppliers, regular bills or any other business expenses
- Offers most of the features of a High Street business bank account service
- Available 24/7
How to sign up
Once you have your Cashplus card, visit Online Servicing to register by clicking on the ‘Payments and Transfers’ option on the left hand side. After completing the registration process, you’ll then be able to set up payees and make payments.
Any payments made for goods or services via online banking in Online Servicing are not covered by Purchase Protection. To get this protection, please make the payment using your Cashplus card instead.
Who can use this service
Once you’ve opened a Cashplus Account and received your card, you can register for ‘Payments and Transfers’ in Online Servicing. Once registered you will be able to make payments.
Setting up your payments
We can make up to 200 payments for you each month, if there’s enough money in your account, and as long as they are:
- Payments you make more than once, where the amount and date are always the same (called a Standing Order)
- Single payments of up to £10,000
A request to set up a payment must be made by at least one business day before the payment is due (for example, if you’d like to make your payment on Thursday 5th of a month, you need to make your request no later than 12pm of Wednesday 4th of that month – we’ll confirm the date your payment will be made when you set it up). You can set up payments 24/7, 7 days a week via Online Servicing.
How much the service costs to use
You can arrange up to 200 payments to be made each month. The first three payments each month are FREE, with additional payments charged at 99p each.
Confirmation of payment setup
We’ll send you a message either by email or via Online Servicing, depending on the method you chose for us to stay in touch when you registered.
Changing a payment
If your payment details are incorrect please amend them in Online Servicing no later than the business day before the money is due to leave your account.
Once money has been deducted from your account, a payment can’t be cancelled.
What you need to remember
Please make sure you have enough money in your account on the business day the payment is due. This is so that we can deduct the money to process your payment on time.
If we can’t make a payment for you because there isn’t enough money in your account on that day, we can’t try again in that month on another day, but we’ll try again on the next scheduled date.
If more than one payment is to be made on the same day and there isn’t enough money to make all the payments, we’ll try to make the payment with the highest value first. We’ll make as many payments as possible with the money you have available. Please check Online Servicing to see which payments have been made.
We can only send payments on a business day (Monday-Friday) so if your payment date falls on a Saturday or Sunday, it’ll be sent the next business day. (For example, if your payment date is normally the 5th and the 5th is a Sunday, it’ll be sent on Monday 6th).
If we make a payment based on incorrect details you provided, you’ll need to resolve the issue with the person who received the payment. This means we’ll be unable to assist you with retrieving payments created by you to the wrong payee.
Payments and Transfer limits
|Maximum single payment||£10,000|
|Monthly payments you can make||200 payments per calendar month|
|Maximum sum of payments||£150,000 per calendar month|
|Maximum number of active payees
(companies you can pay)
|Minimum period until you can make
your first payment (once you’ve registered)