Protecting your personal details and your money is a top priority for us, so your Cashplus prepaid card needs to be activated before you can use it. It only takes a matter of minutes to activate your card.

Activate your card online

It’s simple to do and it’s free. Here’s how:

  1. Register for Online Servicing
  2. Login to your account and select the activate card screen
  3. Enter your 16 digit card number and your eight digit security code

If you can’t remember your eight digit security code, visit Online Servicing and click on ‘Forgotten Security Code’. Have your card to hand and enter the details requested. We’ll then email you a reminder.

Then request your PIN by calling 0330 024 0924 and following the instructions provided.

Activate your card and request your PIN by phone

  1. Call 0330 024 0924. You’ll need your card details to hand. Once your details have been confirmed, your card will be automatically activated.
  2. You can then request your PIN by following the instructions provided (see our quick reference guide for the options to select).

Your Cashplus prepaid card is now ready to top up and use.