Protecting your personal details and your money is a top priority for us, so your Cashplus prepaid card needs to be activated before you can use it. It only takes a matter of minutes to activate your card.

Activate your card online

It’s simple to do and it’s free. Here’s how:

  1. Register for the Members Area
  2. Login to your account and select the activate card screen
  3. Enter your 16 digit card number and your eight digit security code

If you can’t remember your eight digit security code, visit the Members Area and click on ‘Forgotten Security Code’. Have your card to hand and enter the details requested. We’ll then email you a reminder.

Then request your PIN by calling 0871 277 5599 and following the instructions provided.

Activate your card and request your PIN by phone

  1. Call 0871 277 5599. You’ll need your card details to hand. Once your details have been confirmed, your card will be automatically activated.
  2. You can then request your PIN by following the instructions provided (see our quick reference guide for the options to select). You’ll need your 8 digit security code.

Your Cashplus prepaid card is now ready to top up and use.