We’re committed to making our web site as accessible as possible and we support the Web Accessibility Initiative.

We regularly review and update our site to ensure that it meets the World Wide Web Consortium (W3C, the web’s governing body) Web Content Accessibility Guidelines (WCAG).

Accessibility guidelines

The WCAG is a set of guidelines designed to ensure that web sites are designed and written so that:

Using the Cashplus site without a mouse

The Cashplus site can be used without a mouse. The main sections can be accessed with their own Access Keys. These shortcuts can be used with simple keyboard or voice commands (if you have the appropriate software).

If you use the Windows operating system, you can hold down the ‘ALT’ and ‘SHIFT’ keys (‘Ctrl’+‘Alt‘ if using Safari) and then press the number that’s associated with that page link. So to access the Home Page, you would press ‘ALT’ and ‘SHIFT’ and the number ‘1’. If this doesn‘t take you to the page, you may have to press the ‘ENTER‘ key as well. If you have a Mac, you can use the Access Keys by holding down ‘Ctrl’ and pressing a number key (‘Ctrl’+‘Alt’ if using Safari).

Key Function
0 A reference list of accessibility keys (this page)
1 The Cashplus homepage
2 Go to the “How prepaid cards work” section
3 Go to the “Cashplus card uses” section
4 Go to the “Apply now” section
5 Go to the “Activate card” section
6 Go to the “Cashplus extras” section
7 Go to the “Make and receive payments” section
8 Go to the “Help” section
9 Go to the “Contact us” section
Key Function
0 A reference list of accessibility keys (this page)
1 The Cashplus business homepage
2 Go to the “How it works” section
3 Go to the “Our Solutions” section
4 Go to the “Apply now” section
5 Go to the “Activate card” section
6 Go to the “Account extras” section
7 Go to the “Make and Receive Payments” section
8 Go to the “Help” section
9 Go to the “Contact us” section

Changing the text size

You can change the text size on our site to make it either larger or smaller using your browser settings. Some browsers allow you to magnify the whole page.

You can change the text size via your browser settings by following the step by step instructions for the type of browser you have below:

Internet Explorer

  1. Click ‘View’ to open the View menu or press ‘Alt’ and ‘V’
  2. Select the ‘Text Size’ option or select by pressing ‘X’
  3. Choose your preferred text size using the up and down arrow keys
  4. Click to select the text size or press ‘Enter’
  5. The text size on the Cashplus site should change to reflect your choice

Firefox

  1. Click ‘View’ to open the View menu or press ‘Alt’ and ‘V’
  2. Select the ‘Zoom’ option or select by pressing ‘Z’
  3. Select ‘Zoom in’ or ‘Zoom out’
  4. The text on the Cashplus site should change to reflect your choice
  5. Alternatively you can also complete steps 1-4 by Zooming in using ‘CTRL’ and ‘+’, Zooming out using ‘CTRL’ and ‘-’ and resetting the zoom by using ‘CTRL’ and ‘0’

Safari

  1. Click ‘View’ to open the View menu or press ‘Alt’ and ‘V’
  2. Select the ‘Zoom in’ option or select by pressing ‘Z’
  3. Select the ‘Zoom out’ option or select by pressing ‘M’
  4. The text on the Cashplus site should change to reflect your choice
  5. Alternatively you can also complete steps 1-4 by Zooming in using ‘CTRL’ and ‘+’, Zooming out using ‘CTRL’ and ‘-’ and resetting the zoom by using ‘CTRL’ and ‘0’

Visual presentation

The Cashplus web site uses cascading style sheets for presentation. This means that you‘re able to override the site’s colours by changing your browser settings.

Consistent page headings and titles

A consistent heading structure has been used so that page information is compatible with screen readers.

Contrasting colours

We’ve taken care to ensure that foreground and background colours on the Cashplus site contrast effectively.

Descriptive links

All links within the Cashplus site have been written to make sense when taken out of context. Where appropriate, we’ve also added information to let you know if the link will open a new window or if additional software is required to be able to view something.

We try and make it as easy as possible for everyone to use our services. So, if you‘re having any difficulties please tell us. Email us at accessibility@mycashplus.co.uk or contact uscontact us.